Reservation Policy

Cancellation Policy : Our Cancellation Policy applies to all bookings unless the hotel you have booked with has different terms and conditions to those stated below. Any policies dictated by the hotel will always take precedent over the policy stated here. We will of course inform you clearly if this is the case with your booking.

Cancellation Policy on Low Season Period. ( 01 May.-31 Oct. )
Cancellation period	Cancellation charges which will be applied to you
• + 14 Days working days (not including Sat, Sun & Public Holidays) prior to arrival	5 percent administration fee of your total booking cost
• 13-5 Days working days (not including Sat, Sun & Public Holidays) prior to arrival	10 percent administration fee of your total booking cost
• 4-0 Days working days (not including Sat, Sun & Public Holidays). prior to arrival	10 percent administration fee of your total booking cost plus a one night cancellation fee will be levied by hotel or Krabi Railay Travel Co.,Ltd

Cancellation Policy on High Season Period. ( 01 Nov.-3o Apr. )
Cancellation period	Cancellation charges which will be applied to you
• + 14 Days working days (not including Sat, Sun & Public Holidays) prior to arrival	5 percent administration fee of your total booking cost
• 13-8 Days working days (not including Sat, Sun & Public Holidays) prior to arrival	10 percent administration fee of your total booking cost
• 7-0 Days working days (not including Sat, Sun & Public Holidays). prior to arrival	10 percent administration fee of your total booking cost plus a one night cancellation fee will be levied by hotel or Krabi Railay Travel Co.,Ltd

Cancellation Policy on Peak Season Period. ( 15 Dec.- 15 Jan. )
Cancellation period