|
Cancellation
Policy : Our
Cancellation Policy applies to all bookings unless the hotel you have
booked with has different terms and conditions to those stated below.
Any policies dictated by the hotel will always take precedent over the
policy stated here. We will of course inform you clearly if this is the
case with your booking. |
|
Cancellation
Policy on Low Season
Period. ( 01 May.-31 Oct. ) |
|
| Cancellation period | Cancellation charges which will be applied to you |
|
•
+ 14 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
5 percent
administration fee of your total booking cost |
|
•
13-5 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
10 percent
administration fee of your total booking cost |
|
•
4-0 Days working days (not including Sat, Sun &
Public
Holidays).
prior to arrival |
10 percent
administration fee of your total booking cost plus a one night
cancellation fee will be levied by hotel or Krabi Railay Travel Co.,Ltd |
|
Cancellation
Policy on High Season Period. ( 01 Nov.-3o Apr. ) |
|
|
Cancellation period |
Cancellation
charges which will be applied to you |
|
•
+ 14 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
5 percent
administration fee of your total booking cost |
|
•
13-8 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
10 percent
administration fee of your total booking cost |
|
•
7-0 Days working days (not including Sat, Sun &
Public
Holidays).
prior to arrival |
10 percent
administration fee of your total booking cost plus a one night
cancellation fee will be levied by hotel or Krabi Railay Travel Co.,Ltd |
|
Cancellation
Policy on Peak Season Period. ( 15 Dec.- 15 Jan. ) |
|
|
Cancellation period |
Cancellation
charges which will be applied to you |
|
•
+ 14 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
5 percent
administration fee of your total booking cost |
|
•
13-8 Days working days (not including Sat, Sun &
Public
Holidays)
prior to arrival |
10 percent
administration fee of your total booking cost |
|
•
7-3 Days working days (not including Sat, Sun &
Public
Holidays).
prior to arrival |
10 percent
administration fee of your total booking cost plus a one night
cancellation fee will be levied by hotel or Krabi Railay Travel Co.,Ltd |
|
• 3-0 Days prior to
arrival |
A credit card
processing your total booking cost will be levied by hotel or Krabi Railay Travel Co.,Ltd |
| Reduction of Length to Stay : If you need to shorten your booking during your stay, you must contact our office advise us as early as possible. Our office will inform the reservation desk at the hotel as well as our resort hotel's office, to receive. If the hotel charge us for your remaining nightly we will also, where as if the hotel do not charge us we will not charge you. In addition a 5 percent administration fee will be applied of your remaining stay. | |
| Extension of Stay : If, after your arrival, you wish to extend your stay at the same or different hotel, please contact our office as early as possible. | |